In my role as Regional Ambassador I am the contact point for Young Professional affairs within the Middle East and North African (MENA) region. The role is key in connecting local Young Professionals with the rest of the CILT family.
I graduated as a teacher in Syria in 2004 before moving to Dubai in 2005 where I worked in the Translation field. In 2007 I joined Dubai Trade (Trade & Logistics online portal of Dubai) as a Customer care representative and then moved to the Training Department.
Since then, I have been instrumental in training over 10,000 companies and 12,000 individuals in various e-Services ranging from port & transport operations to customs cargo clearance. When Dubai Trade created its Trade and Logistics vocational training programs; along with the CILT Certified Trade and Logistics Professional; and Certified Customs Broker programmes, I was responsible for the training and successful graduation of over 1000 students over 4 years. I also contributed in developing and delivering the Certified Customs Broker course in Dubai, which targets to educate and spread knowledge on Customs processes and procedures in the region.
In 2014, I received special recognition in the CILT International Young Achiever of the Year Award at International Convention in Malacca, Malaysia, receiving an Additional Endowment Fund Award for my project. With the aid of this award I am currently researching and running workshops on increasing feasibility and smooth operation of logistics & transport in the MENA region.
I have a strong desire to help grow the YP movement, particularly in MENA, as a supportive team that promotes the strength and unity that can only come with working together on a regional and global basis.
Young Professionals are central to the future of our industry and we need to work together to advocate our industry to potential employees and stakeholders generally. This success can be achieved through promoting the education, training and support networks available within the CILT family internationally.